The cleaning company with a real face

MM & AK Dienstleistungen GmbH is built and owner-led. The aim behind it is simple and unusually clear: anyone who calls us speaks with one dedicated contact — not with a rotating hotline. As an owner-led company, we stand personally behind every commitment, while a dedicated team handles day-to-day work. That's exactly what we mean by 'the cleaning company with a real face': with us, continuity isn't a promise on paper, but a team that knows your property.

The founders bring their experience from fields where impeccable cleanliness is the daily standard: from upmarket hospitality and housekeeping on cruise ships. There they learned what reliable building cleaning is fundamentally about — consistent quality control, well-rehearsed team coordination and a dependable way of dealing with demanding customers in the key-account segment. On a ship or in hotel operations, there's no second chance for the first impression. They apply that standard today to offices, practices, law firms and residential complexes in Düsseldorf and the surrounding area.

Personal support: you have one dedicated contact who knows your property and your requirements. With questions, requests or short-notice changes, you don't have to explain who you are — we know. Flexibility: cleaning times, intervals and scope of work follow your operation, not the other way round. Whether outside business hours, at the weekend or for short-notice additional needs — we find a workable solution. Reliability as a principle: a fixed-price guarantee, a cover guarantee for staff absences and free re-cleaning if a complaint is justified. We shape our collaboration the way we ourselves would expect from a contractor on a multi-year contract — predictable, reachable and with no surprises on the invoice.

Trust comes from verifiability. That's why we disclose our key data: MM & AK Dienstleistungen GmbH, registered office Bücherstr. 21A, 40593 Düsseldorf. Entered in the commercial register under HRB 112261. VAT identification number DE462061866. Share capital €25,000. For your additional protection, public liability insurance is in place. You can verify every one of these details — and that's exactly how it should be. We don't advertise figures we don't yet have, but what is demonstrably true today.